How can we help?
The same answers you'll find inside the app, in one searchable page.
- Getting started
- Posts, feed & Cuts
- Privacy & security
- Career
- Messages
- Groups
- Slam Book
- R-Shop
- Premium
- Notifications
Try a different word, or email support@reconnectifly.com and we'll help directly.
Getting started
Is Reconnectifly free?
Yes. Downloading the app, joining your groups, posting, Cuts, chat, news, quizzes and career guidance are all free.
Two things are paid and both are optional: Premium at ₹99 a month, and the Slam Book at ₹49 once per edition.
How do I create an account?
- Open the app and tap Create Account.
- Complete each step: full name, phone number, date of birth, password, and a referral code if you have one.
- Tap Create Account.
- Go to Login and sign in with your mobile number and password.
- Start using Home, Career, Groups and Profile.
How do I edit my profile?
Go to Profile → Edit Profile, update your information, and save your changes.
What is a Public Page?
A Public Page gives you a professional presence for your business, brand or community. You can share updates, engage with followers, and grow your audience.
Posts, feed & Cuts
How do I create a post?
- Select Create Post.
- Add your text and, if you want, photos or videos.
- Choose where to post — your personal profile, or your public page if you have one.
- Tap Post to publish.
Can I edit my post after publishing?
Yes. Tap the three dots on your post, select Edit, make your changes and save.
How do I delete a post?
Tap the three dots on your post, select Delete, then confirm.
What are Cuts?
Cuts are short videos in Reconnectifly.
Record or upload a video, trim it, add a title and description, then select interests and hashtags before you publish.
Cuts appear in the Cuts feed, where other people can discover them.
Where are my saved posts and Cuts?
Go to Profile → Settings → Saved Posts or Saved Cuts to review anything you've bookmarked.
Privacy & security
How do I make my account private?
Go to Settings → Privacy & Security and turn on Private Account. New followers then have to send you a request.
How do I block someone?
Open their profile, tap the three dots, select Block User and confirm.
How do I report inappropriate content?
Tap the three dots on the content, select Report, choose a reason and submit.
Can I control who sees my posts?
Yes. When you create a post you can set its audience — public, friends only, or private — wherever those options are available.
How do I delete my account?
Open Settings → About → Delete account in the app and follow the steps there.
If you can't reach that screen, email support@reconnectifly.com from the address on your account, or call +91 81254 10464, and we'll process the request for you.
Career
How do I set career goals?
Open the Career section, browse the paths, select your goal, then tap Set This as Your Goal and create a preparation timetable.
How do I create a resume?
Go to Career → Portfolio, choose a template, fill in your details, preview it, then download the PDF.
Can I track multiple career goals?
Yes. You can set and track several goals at once, and each one gets its own preparation timetable.
Is there a limit on the AI career advisor?
On the free plan the AI advisor is capped at a handful of requests per day. Premium removes the cap entirely.
Messages & chat
How do I start a conversation?
Go to Messages, tap the + icon, search for the person, and start chatting.
Can I delete messages?
Long-press a message, select Delete, then choose Delete for me or Delete for everyone.
Groups
Why am I already in some groups?
Based on the details you give during setup, Reconnectifly adds you to the groups that match: a school group for your school and academic year, a college group for your course and branch, a professional group for your field, and one for your district.
That's the whole point of the app — you don't have to find your batch, they're already there.
How do I join a group?
Open Groups in the app, browse or search for the group you want, then tap Join when it appears.
Slam Book
What is Slam Book?
Slam Book lets you and your friends answer fun prompts about each other. Open it from a profile to view entries, fill one in, or see your friendship highlights.
What does Slam Book cost?
₹49 once per edition — school, college and alumni are separate. It's a one-time payment with lifetime access, not a subscription.
Which editions you can unlock depends on the occupation on your profile. School students get the school edition; graduate students get school and college; working professionals, business owners and public pages get all three.
How do friendship scores work?
Scores reflect how you interact in Slam Book and related activity. They're meant as a light, social signal — keep playing with friends and they'll update.
R-Shop & referrals
What is R-Shop?
R-Shop is the in-app store for browsing products, placing orders, and managing your wallet or referral activity where available.
How do referrals and R-Coins work?
Every account gets a six-character referral code. Share it, and when someone signs up using it you collect R-Coins.
Coins can be redeemed for products in R-Shop, where each item lists the coins or number of referrals it needs.
Where are my orders?
Open R-Shop → Account (or the shop's profile area) to see your order history and status.
Notifications
How do I open or clear notifications?
Tap the bell on the home screen to open your notifications list. Use your device settings to allow or limit push alerts for Reconnectifly.
I'm not receiving push notifications
Check that notifications are enabled for Reconnectifly in your device settings, and that you're signed in.
If it keeps happening, get in touch using the support details below.
Talk to a person
We're a small team in Kurnool, Andhra Pradesh. Email is usually quickest.
Phone
Support · +91 81254 10464
Contact · +91 98491 82400
Company · +91 81254 10464
Head office
RECONNECTIFLY PRIVATE LIMITED13-86, Pathapeta, Chowdamma Katta
Dhone, Kurnool – 518222
Andhra Pradesh, India
Haven't got the app yet?
Free to download, and your batch groups are set up the moment you finish signing up.